The Quality Of The Year® 2015
THE QUALITY. Simply. In business, company and life.
Almost 600 of participants, 10 thematic panels, workshops, meetings and 3 special speeches. These are numbers characterizing the II edition of the European Quality Congress, which took part on 17th of March 2016 in Warsaw. During this very unique Polish event the representatives of the world of business, science and local governments were present. They discussed on subjects dedicated to the quality. This year’s edition was held under the title: THE QUALITY. Simply.
The event, which provided a platform to exchange knowledge, ideas and experiences, was opened by Krzysztof Stadler, CEO of Qualitas Foundation, which organized this project. The President Stadler reminded the audience the 10-year history of the Quality of the Year® Emblem. – It all began in 2006 when Marcin Kałużny, the current President of the Emblem Chapter, established the initiative of the Quality of the Year. This initiative led us up here, at the II European Quality Congress – he said. The inauguration was honored by the reading of a letter from the President of Poland, Andrzej Duda, to the participants of the Congress.
– I give my deepest appreciation to all who participate in discussion panels and to all the participants of the Congress for the inspiration that represent your diagnosis, achievements and ideas – wrote President of Poland, Andrzej Duda, in his letter.
An atmosphere was conducive to integration of pro-quality circles, both domestic and foreign. There were special guests giving speeches: professor Andrzej Blikle, the author of the book “The doctrine of quality”, who raised the subject of the leader’s dilemma; Eric Janssens PhD, the General Director of the European Organization for Quality located in Brussels, and Anni Koubek PhD, the vice president of innovation in Quality Austria, whose animated presentation on the ISO 9001 standard was one of the most interesting moments of the event.
– The European Quality Congress is the unique event in our country which promotes the quality. The Qualitas Foundation is the only organization in Poland associated at the European Organization for Quality located in Brussels. As organizers we are proud that through our initiative we get to a growing number of entrepreneurs and others, who like us want to meet the highest quality standards in the field of their business – said Marcin Kałużny, the President of the Emblem Chapter of the Quality of the Year® and the originator of the Congress.
– The quality is a very important feature of the company. Achieving high quality by methods of TQM, which were discussed during the Congress, is a good chance, because it can increase the competitiveness of the company without specific funding – emphasized professor Andrzej Blikle.
The main part II European Quality Congress were thematic panel discussions, debates and workshops on practical and theoretical aspects of quality. During the meetings the subjects connected with change management, promotion and pro-quality education as well as the challenges facing today’s process of accreditation were discussed. There were also held sessions dedicated to, among others, construction, cooperative activity, agriculture and health care. One of the topics of discussion was the improvement of processes by eliminating a waste. The experts invited to the Congress were wondering which of the available tools – including Lean, Kaizen and 5S – can contribute to improving the quality of services.
The crucial point of the program was the jubilee, tenth the Quality of the Year® Emblem ceremony when awards were given to enterprises, organizations and scientific units, for which in 2015 the high quality of products, services and innovative and ecological solutions were a priority and determined the path of development. More than half of awarded received the emblem for at least second time, giving evidence of conscientiousness and consistency in the field of pro-quality activities and promoting good business practices. Among the winners there were Lotos Oil SA, the Group Azoty Prorem Sp. o.o., Dan Cake Polonia Sp. o.o., OKNOPLAST Sp. z o.o., Seifert Poland Sp. o.o., Victoria Cymes Sp. o.o. and Roleski Sp.j. For the first time there were also given the distinctions in the Choice of the Poles category, which are awarded on the basis of reports in terms of the most appreciated by consumers products and services. Pharmaceutical Company LEK-AM Sp. o.o. was one of the winners.
– This award is a confirmation of what we aimed for the past years, it means to achieve high-quality service delivered to our customers. From our perspective, it is the customer who is the most important – emphasized Kamil Jakacki, the director of sales in Cartrack Poland Sp. o.o., which this year for the first time received THE QUALITY OF THE YEAR® Emblem in the category of service.
Also new was the awarding a special prize from the auditors of the Qualitas Foundation for the best Quality Manager of the Year 2015. The auditors represented by Katarzyna Krawiec decided to give this unique award to Janusz Urbanik, CEO of Ventor Sp. o.o., for his professionalism, CSR activity and personal involvement in the development of the company, the industry and the region. The prize was awarded basing on a number of criteria including the level of professional ethics, relationships with employees, commitment to projects improving the quality in the company and commitment to supporting the region.
The II European Quality Congress was held under the Honorary Patronage of the Marshal of Mazovia Voivodship, the President of Warsaw, Polish Committee for Standardization, the Polish Centre for Accreditation, Polish Agency for Enterprise Development and the European Organization for Quality. Photo report is available on www.jakoscroku.pl.